E-Billing Registration

The City of Pembroke has upgraded its billing system to allow property tax and water/sewer bills to be sent to property owners via email. A copy of the e-bill can then be downloaded and printed directly from the email account as required. Owners will no longer receive a paper copy of the bill by regular mail. To sign up, complete this form.

Account Holder Authorization:
I understand that this change will result in paper bills no longer being mailed to me and that it remains my responsibility to:
-Track and pay the bills by the indicated due dates.
-Complete a new enrollment form if there is a change to the email address wherethe bill is being sent.
-Notify the City before the due date if a bill has not been received. Inquiries can be emailed to ebilling@pembroke.ca or call 613-735-6821 ext. 1323
-Add ebilling@pembroke.ca to my email’s safe list/contact list to ensure e-bills are sent directly to my inbox.

I understand that customers using e-billing services are subject to standard interest and penalty charges for late payment as applicable. Failure to receive a bill does not relieve the account holder from payment of interest and penalties. The City will not be held responsible if it does not have a current and correct email address.

Notice of Collection of Personal Information

Personal information contained on this form is collected pursuant to the Municipal Freedom of Information and Protection of Privacy Act and will only be used to manage your utilities and/or property tax accounts. Any questions related to the collection of this information should be directed to the Municipal Clerk, 1 Pembroke St. E., Pembroke, ON, K8A 3J5.